We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request.
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. Any emails and newsletters from this site allow you to opt out of further mailings.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Precautions for Children
Complex Sports & Entertainment LLC does not attempt to collect personal information from children, and we do not provide services to children. The Complex SE website is not directed to children under age 18, and we do not knowingly collect personal information from children under 18. If a child sends personal information to us, and this information can be identified as originating from a child, the information will be deleted. We cannot always determine which information originates with a user that is a child. We do not maintain databases around children.
Email List Privacy
Opt-in Email List Policy: We use email lists that we have assembled from people who have indicated they want additional information about our services. Additionally, we use email lists that are comprised of people who have requested additional information about services similar to those Complex Sports & Entertainment provides.
Personal Contacts: Complex SE personnel frequently give presentations at conferences and seminars; write articles and newsletters; and participate in similar types of group and individual communications. We often receive business cards as well as requests for information or help in person, from our web site from information volunteered by our website visitors, or from conferences from people indicating they want more information about our type of services, we will place these individuals on our contact list.
Encryption Policy: please be aware that the information you send to us in information request forms or in an email message may not be encrypted. Do not send any confidential information within clear text forms or email messages. If you want to give us confidential information, please call us at the number given at the bottom of this page.
Accountability: information security personnel ensure the security of the information we process and store.
Customer Information Requests: with respect to this web site, there are two options regarding your personal information. If you wish to contact us about our products or services then you need to disclose your contact information so that we can service your request. If you wish to remove your name and related information from our contact database, we will promptly take action to comply with your request. We are pleased to process address error correction notices and address change requests through any of the following channels:
- Sending electronic mail to firstname.lastname@example.org
- Sending regular mail to 900 Parker Square, Suite 200, Flower Mound, Texas 75028
- Calling 827-330-4358 during regular business hours (CST)